Patty Wike: 
Production Operations Management Course Page

Syllabus

Patty Wike Office: Mauney 232     Phone:   Office 328-7200         Home 241-3243

Principles of Operations Management by Heizer & Render, 6th Edition

Course Overview:

P/OM is one of the three main functions in a typical business whether the firm is producing a product or a service. The other two are marketing and finance/accounting. Since a substantial portion of a firm’s resources are spent in P/OM, businesses must look for the most efficient methods of producing goods and services. The need for cost effectiveness is further required in order to survive in today’s global economy. By producing goods and services for less, firms can gain a competitive advantage. This course will look at the quantitative side of efficient production along with the human dimension.

Upon completion of BUS 440, students should have an understanding of why efficient P/OM systems are necessary and the advances they bring, what the elements of P/OM are and the quantitative background behind the software available for all of the P/OM techniques utilized in modern, successful businesses. Students will become proficient in the following areas: productivity measurement, forecasting, quality management, product/service design, process selection and design, location, layout, project scheduling and the use of Microsoft Project, JIT and purchasing, inventory management and MRP, and maintenance and reliability.

Assignments:

1. Article Reviews- Obtain articles off of the WWWeb that pertain to any topic studied throughout the semester. Further instructions for this assignment and a grading matrix are found below.

2.  Problems- To insure maximum participation from students, assigned problems will be graded before class. 

3.  Tests- There will be three tests and a final exam. (See calendar below for dates)

Evaluation:

1. 3 tests (17%) each  
2. Article reviews (4 total) (17%)
3. Final examination (17%)
4. Problems (17%)
5. Test on The Goal by Eliyahu M. Goldratt (17%) 

           *Your lowest grade from the 1-5 above will be dropped

       A=92-100  A-=90-91   B+=88-89  B=82-87  B-=80-81  C+=78-79 
       C=72-77  C-=70-71 D+=68-69  D=62-67 D-=60-61   F=Below 60

Topical Outline:

1. Productivity and Strategy in PO/M
2. Forecasting
3. Total Quality Management
4. Product/service Design
5. Linear Programming Introduction
6. Process and Capacity Design
7. Location Selection
8. People and Work Systems
9. Production Layout and Queuing Theory
10. Just-in-Time Systems and Purchasing Management
11. Inventory Management
12. Material Requirements Planning
13. Project Management and use of Microsoft Project Software
14. Maintenance and Reliability

Attendance:

  Students are responsible for all material missed during an absence. There are no provisions for make-up tests. Late article reviews will not be accepted. There are no provisions for make-up tests except for extreme circumstances.  If you miss 15% or more of the classes, you will automatically receive a failing grade. Attendance will be taken at the end of evening classes and the beginning of day classes.  Two lates = one absence. You get one free absence for an evening class and two for a day class. For each additional absence, your grade will go down by 2% for a day class and 4% for an evening class. For example, if you have 4 absences, in a day class and you have a final average of 87, B, your ending grade will be 6 points less or a 81, B-. Dates listed below on the calendar are subject to change by the professor.  Date changes will be announced during class.  Students are responsible for date changes if classes are missed. Late problems will not be graded. 

    Dates listed below on the calendar are subject to change by the professor.  Date changes will be announced during class.  Students are responsible for date changes if classes are missed. 

Integrity Code: 

 You will be turned into the Dean for plagiarism violations. No phones, programmable calculators, or blackberries allowed during tests.  

Students should remember that they have signed the following Integrity Code:

THE LENOIR-RHYNE STUDENT HONOR COMMITMENT

By enrolling in Lenoir-Rhyne College, students agree to uphold the following commitment:

A fundamental purpose of a liberal education is its attempt to cultivate in the student a sense of honor and high principles pertaining especially to academics, but extending to all areas of life.  An inherent feature of Lenoir-Rhyne is its commitment to an atmosphere of integrity and ethical conduct.  As a student of Lenoir-Rhyne, I accept as my personal responsibility the vigorous maintenance  of honesty, truth, fairness, civility, and concern for others.

My devotion to integrity demands that I will not cheat in academic work and that I adhere to the established and required community code of conduct.  I accept the responsibility for upholding the established standards against those who would violate them.  And I understand and accept the consequences of infracting upon or assisting others in infracting upon this code.  In addition to and beyond the requirements of any code or law, I affirm my own commitment to personal honor and integrity in all matters large and small.  Even though the ideal of honor is an abstract one, by implementing this ideal, I join the men and women of Lenoir-Rhyne in making the concept of honor a reality.

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Calendar  

GUIDE to ARTICLE REVIEWS

Due Dates

Article reviews will be due as indicated on the class calendar at the beginning of the class. Ten points will be deducted for each day a review is late. 

Content

    Obtain an article that relates to the class material using the Internet or NC Live.

     Two-thirds of the paper will be a review of the article IN YOUR OWN WORDS. USE QUOTES WHEN LIFTING MATERIAL DIRECTLY FROM THE ARTICLE!!! (three or more words in a row) FAILURE TO GIVE THE AUTHOR CREDIT WILL RESULT IN A FAILING GRADE.

    One-third of the paper will be a critique, which describes your personal opinions on the content of the  article. For example, you may express your feelings on how you see the content of the article affecting business or how you perceive the content of the article affecting your personal life and career. If the review is one page double-spaced, the critique should be ½ of a page.

Length

Typed one to two pages double spaced with 1" side margins and 1.25" top and bottom margins.

Form

        On the top line place the name of the article, periodical and date of the periodical.  Example:"Internet Commerce Takes Off," Business Week, June 30, 1990. (note the period at the end) Five points will be deducted if your title is not as required.

         Do not put your name on the article. Place in the right pocket of your folder. Do not staple.

        Print a copy of the article off the Internet or NC Live and place it behind your review.

Evaluation

See the separate evaluation sheet below.

Objective

   Exercise in writing

   Increased awareness of class material

   Exercise in reading comprehension

Additional Information

        The writing lab in the library is available for your assistance. Please use the lab to go over your rough draft if you have problems with your grammar, punctuation or sentence structure.

        Four article grades will be averaged. You may turn in a fifth article to replace one of your four grades.